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Privacy Policy

What information OcevoHub collects, why, and the choices you have.

Last updated: 27 September 2026

1. Who is responsible

OcevoHub is operated by SkyVerge Digital ("we", "us"). This policy explains how we handle personal information when you visit ocevohub.com or use the OcevoHub apps. We follow the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and handle personal information fairly, lawfully and securely.

2. Two kinds of data

  • Account data: information about you and your staff as users of OcevoHub. We are responsible for this data.
  • Business records: what you enter into the apps, such as your customers, products, orders, sales, deliveries and expenses. You control this data and decide what goes in it. We store and process it only on your instructions, to run the Service for you.

3. What we collect

  • When you sign up or manage your account: your name, email address, phone number, business name and address, and a password (stored only as a secure hash, never in readable form).
  • Staff users you create: their name, login details and the permissions you give them.
  • When you use the Service: activity logs (for example who created or changed a record, and when), IP address, and basic device/browser details, used for security, troubleshooting and audit trails.
  • When you pay: payments are processed by PayMongo. We receive the payment status, amount, payment method type (for example QR Ph), and the billing name and email. We never see or store your full card or e-wallet details.
  • When you contact us: what you send through the contact form or support, including your name, email, phone and message.

4. Why we use it

  • To create and run your account and give you the features of your plan.
  • To process plan payments and send receipts, renewal reminders and billing notices.
  • To send service emails such as password resets, account alerts and important changes.
  • To keep the Service secure, prevent abuse and fix problems.
  • To answer your questions and give support.
  • To meet legal, tax and accounting obligations.

We do not sell personal information, and we do not use your business records for advertising.

5. Who we share it with

We share information only with providers that help us run the Service, and only as needed:

  • PayMongo Philippines, our payment processor, to take payments and send payment receipts. See PayMongo's privacy policy.
  • Hosting and email providers that store the Service's data and deliver its emails.
  • Google Fonts, which serves the fonts on our pages. Your browser requests them from Google, which may see your IP address.
  • Authorities, when the law requires it, or to protect the rights and safety of our users or the public.

Some of these providers may process data outside the Philippines. When they do, we use providers that protect it to a standard comparable to Philippine law.

6. Cookies and local storage

We use only essential cookies: a session cookie that keeps you logged in and security tokens that protect forms. If you open an agent's referral link, we also set a referral cookie that remembers the agent's code so they can be credited if you sign up (see our Agent Privacy Notice). We do not use advertising cookies or third-party tracking. The POS terminal may keep an unsent sale temporarily in your browser's local storage, so it is not lost if the connection drops; it is removed once the sale is saved.

7. How long we keep it

We keep account data and business records while your account is active. If you ask us to delete your account, we delete or anonymise its data within a reasonable time. We may keep limited records we are legally required to keep, such as billing and tax records. Data in backups is removed as those backups are replaced.

8. Security

We protect data with encrypted connections (HTTPS), hashed passwords, encryption of stored secret keys, separation of each business's data, per-user permissions and activity logs. No system is perfectly secure. If a data breach affects your personal information, we will notify you and the authorities as the law requires.

9. Your rights

Under the Data Privacy Act you may ask to be informed about, access, correct, object to the processing of, or delete your personal information, and ask for a copy of it in a portable format. Account owners can update most details and export records directly in the apps. For anything else, contact us through support@skyvergedigital.com or our contact form or call us in the Philippines at (088) 314 1301. If you are a customer of a business that uses OcevoHub, please contact that business first; it controls those records and we will help it respond. You may also complain to the National Privacy Commission.

10. Children

OcevoHub is a business tool and is not intended for children. Account owners must be of legal age.

11. Changes

We may update this policy. We will post the new version here with a new "Last updated" date, and for significant changes we will notify account owners.

12. Contact

For privacy questions or requests, reach SkyVerge Digital through support@skyvergedigital.com or our contact form or call us in the Philippines at (088) 314 1301.