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Terms of Service

The agreement between you and SkyVerge Digital for using OcevoHub.

Last updated: 27 September 2026

1. Who we are

OcevoHub (the "Service", at ocevohub.com) is developed and operated by SkyVerge Digital ("we", "us"). These Terms of Service ("Terms") apply to everyone who creates an account or uses the Service. By signing up or using the Service you agree to these Terms. If you use the Service on behalf of a business, you confirm you are allowed to accept these Terms for that business.

2. The Service

OcevoHub is a set of online business management apps, such as Water Refilling Station (WRS) Management and POS Management, used under one account. Features, limits and prices of each plan are shown on our pricing pages and inside your account. We may improve, change or remove features over time; features marked "Coming soon" are not yet available and are not part of any paid plan until released.

3. Your account

  • You must give accurate information when you sign up and keep it up to date.
  • You are responsible for keeping your password safe and for everything done under your account, including by staff users you create.
  • As the account owner you decide which staff users can access which data and features.
  • Tell us promptly through support@skyvergedigital.com or our contact form or call us in the Philippines at (088) 314 1301 if you believe your account has been accessed without permission.

4. Your data

You keep ownership of the data you enter into the Service, such as your customers, products, sales and records ("Your Data"). You give us permission to store and process Your Data only to provide, secure and support the Service. You are responsible for having the right to enter Your Data, including any personal data of your customers and staff, and for complying with the laws that apply to your business. How we handle personal data is described in our Privacy Policy.

5. Plans, payments and renewals

  • Some plans are free. Paid plans and paid app add-ons are billed in advance on a recurring basis (for example monthly) at the price shown when you subscribe.
  • Prices are in Philippine pesos (PHP). Paid plans are sold by SkyVerge Digital. Payments are processed securely by PayMongo, a licensed Philippine payment provider, using the payment methods shown at checkout (such as QR Ph). We never see or store your full card or e-wallet details.
  • Pay once: you can pay for one or more months in advance. Nothing renews automatically. Paying again before the end adds to your current end date, and we remind you before your paid period ends.
  • Auto-renew (where offered): your plan is charged every month to the card or wallet you chose, until you cancel. You can cancel any time from your plan page. Cancelling stops future charges, and you keep paid features until the end of the period you already paid for.
  • When a paid period ends without renewal, your account returns to the free plan and its limits. Your records are kept.
  • If a renewal payment fails, we may give a short grace period and then move the account to the free plan until payment succeeds.
  • If we change the price of a plan, we will tell you before it applies to your next renewal.
  • Refunds are covered by our Refund Policy.

6. Acceptable use

You agree not to:

  • use the Service for anything illegal, fraudulent or harmful, or to store content you have no right to store;
  • try to access other businesses' data, or probe, scan or attack the Service or its infrastructure;
  • interfere with the Service's normal operation, or overload it through automated means beyond normal API use;
  • resell, copy or reverse engineer the Service except where the law allows it;
  • send spam or unlawful messages through any messaging features.

We may suspend or close accounts that break these rules, and will tell you why where we reasonably can.

7. Availability and support

We work to keep the Service available and your data backed up, but we do not guarantee it will be uninterrupted or error-free. We may carry out maintenance, which we try to schedule at quiet times. Support is available through support@skyvergedigital.com or our contact form or call us in the Philippines at (088) 314 1301.

8. Ending your use

You may stop using the Service and cancel any subscription at any time. You can export your records using the export tools in the apps before you leave, and you can ask us to delete your account. We may end or suspend the Service for an account that seriously or repeatedly breaks these Terms, or if required by law.

9. Disclaimers and liability

The Service is provided "as is" and "as available". To the extent allowed by law, we are not liable for indirect or consequential losses such as lost profits, lost revenue or lost data, and our total liability for any claim relating to the Service is limited to the amount you paid us for the Service in the 12 months before the claim. Nothing in these Terms limits any rights you have as a consumer that cannot be limited by law.

10. Changes to these Terms

We may update these Terms from time to time. We will post the new version on this page with a new "Last updated" date, and for significant changes we will notify account owners inside the Service or by email. Continuing to use the Service after changes apply means you accept the updated Terms.

11. Governing law

These Terms are governed by the laws of the Republic of the Philippines, without affecting any mandatory consumer protection rights you have where you live.

12. Contact

Questions about these Terms? Reach SkyVerge Digital through support@skyvergedigital.com or our contact form or call us in the Philippines at (088) 314 1301.